Subjects who know their AGM calling the bank to clean up the plastic, to prevent withdrawal. “This is a security problem,” he said. The Castellan Pablo.
“What assurance have we banc Red card user? To block over the loss, theft or loss, we make sure that a lot of personal records in the bank. However, criminal or immoral will just simply call the 800 number and type AGM victims and perform the same operation and that owner hurt plastic, making it impossible to withdraw money from ATMs. “wrote a reader Hotline Pablo Castellan.
He added that in such cases, the company only recorded the date, time and lock codes “, which allows everyone to be free cause damage and, therefore, is a crime of identity theft, without protecting the real question.”
This problem has happened many times, been impaired by the person who knows the history and block your card. In addition, he complained that when consulting the Red excursion down to your bank.
Luis Miguel Leonvendagar, Red CEO banc, explained that they provide services to financial institutions, by providing technology that allows shared use of ATMs running 24 hours a day, or when the entity has a crucial engine.
Banks that operate with their own problems plastic access providers and / or credit card. Your customers will send them to use this service or any other person who can be hired through this system.
Also showed that the ATM network to connect to their international equivalents for cards issued by foreign banks to connect to them, can access the service from Chile. To perform automatic lock, a call center.
Below, the state must maintain its position as “third party” in the contractual relationship between banks and customers. Therefore, each request must be made to the card issuing institution.
Also reported that basic block is for the AGM, as this will facilitate the process to the user. Emphasizing that this mode of operation is completely tested at the customer level in more than 10 years claims to have registered their operations.
Anyway are studying possible improvements to current service blocking, so that will not interfere with the operation itself and also to avoid inconvenience to card holders.